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APMG-International Change-Management-Foundation Exam Syllabus Topics:

Topic	Details
Topic 1	Introduction to Change Management: This section covers the definition and importance of change management, types of organizational change, and the role of change managers.
Topic 2	Organizational Culture and Change: This section covers the understanding of organizational culture, the impact of culture on change initiatives, and cultural change.
Topic 3	Change Management Planning: This section covers creating a change management plan, integrating change management with project management, and resource allocation for change initiatives.
Topic 4	communication methods and channels, and effective messaging for different stakeholder groups.
Topic 5	Communication in Change Management: This section covers developing a communication strategy
Topic 6	Stakeholder Management: This section covers identifying stakeholders, stakeholder analysis techniques

APMG-International Change Management Foundation Exam Sample Questions (Q51-Q56):

NEW QUESTION # 51
Which of the following statements about the use of symbolic actions and symbolism to appeal to people's hearts and minds are true?
Leaders must lead by example
Only leaders can influence change

A. Only 1 is true
B. Neither 1 nor 2 is true
C. Both 1 and 2 are true
D. Only 2 is true

Answer: A

Explanation:
Comprehensive and Detailed In-Depth Explanation:
Symbolic actions and symbolism are powerful tools in change management to emotionally engage stakeholders, as per the APMG Change Management Foundation. Statement 1 ("Leaders must lead by example") is true because leaders' visible actions (e.g., adopting new behaviors) reinforce change messages and build trust, appealing to hearts and minds. Statement 2 ("Only leaders can influence change") is false, as the framework recognizes that change agents, line managers, and even peers can influence change-not just leaders. Thus, only Statement 1 holds true in the context of symbolic influence.

NEW QUESTION # 52
Which management approach is recommended to help people through the'endings'phase of Bridges model of human transition?

A. Look for quick successes to announce
B. Encourage people to turn their backs on the past
C. Be clear about the scope of the change
D. Concentrate on the emotional content of issues

Answer: D

Explanation:
Explanation
Bridges model of human transition is a framework that describes how people experience and cope with change. The model consists of three phases: endings, neutral zone, and new beginnings. The endings phase is when people have to let go of the old situation and deal with the loss and uncertainty that comes with change.
The recommended management approach to help people through this phase is to concentrate on the emotional content of issues, that is, to acknowledge and address the feelings and reactions that people have, such as anger, denial, or sadness. This can help people to accept the change and move on to the next phase.
References:
* https://www.mindtools.com/pages/article/bridges-transition-model.htm
* https://www.wmbridges.com/about/what-is-transition/

NEW QUESTION # 53
Which item should be included within the communication plan?

A. The expected benefits of implementing a change
B. Details on what preparations have the completed prior to a change
C. How the results of a communication activity will be monitored and evaluated
D. The reasons behind change initiative and the priorities for implementation

Answer: C

Explanation:
Explanation
A communication plan is a document that outlines the objectives, strategies, tactics, channels, audiences, messages, and metrics for communicating about a change initiative. One of the essential items that should be included in a communication plan is how the results of a communication activity will be monitored and evaluated. This involves defining the criteria and methods for measuring the effectiveness and impact of the communication activities, such as feedback surveys, focus groups, analytics, or indicators of awareness, understanding, and support for the change.
References:
* https://www.yourthoughtpartner.com/blog/change-management-communication
* https://www.prosci.com/resources/articles/communications-checklist-for-change-management

NEW QUESTION # 54
When holding a facilitated workshop to identify stakeholders for a change, which technique is the MOST useful for capturing this information?

A. Personas
B. Stakeholder Radar
C. Mindmapping
D. Empathay maps

Answer: C

Explanation:
Mindmapping is a technique that is most useful for capturing information when holding a facilitated workshop to identify stakeholders for a change. Mindmapping is a visual way of organizing and presenting information that allows participants to brainstorm ideas, identify connections, and group similar stakeholders together. Mindmapping can help to create a comprehensive and clear picture of all the stakeholders involved in a change initiative.

NEW QUESTION # 55
Which of the following statements about the behaviour of effective change managers as agile practitioners are true?

A. They should take a single framework and apply it persistently
B. They should remain resilient, flexible, and willing to learnA. Only 1 is trueB. Only 2 is trueC. Both 1 and 2 are trueD. Neither 1 nor 2 is true

Answer: B

Explanation:
Comprehensive and Detailed In-Depth Explanation:
Agile change management, as outlined in the APMG Change Management Foundation, emphasizes adaptability and responsiveness over rigid adherence to a single approach. Statement 1 ("They should take a single framework and apply it persistently") contradicts Agile principles, which advocate for iterative, flexible methods tailored to evolving circumstances rather than a one-size-fits-all framework. Statement 2 ("They should remain resilient, flexible, and willing to learn") aligns perfectly with Agile practitioner behaviours, as resilience supports perseverance through challenges, flexibility enables adaptation to change, and a willingness to learn fosters continuous improvement-all core tenets of Agile methodology. Thus, only Statement 2 is true.

NEW QUESTION # 56
......

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Pass Guaranteed 2025 APMG-International Change-Management-Foundation: Change Management Foundation Exam–Reliable Valid Exam Registration

100% Pass 2025 Efficient Change-Management-Foundation: Valid Exam Change Management Foundation Exam Registration

APMG-International Change-Management-Foundation Exam Syllabus Topics:

APMG-International Change Management Foundation Exam Sample Questions (Q51-Q56):

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